The best way to answer your question: OUR USER GUIDE
Help yourself by searching our user guide. Our user guide has a complete list of all of our customer questions! If you have a question – you can probably find the answer in the guide!
If you can’t find your question in our user guide, there are multiple ways for your to contact us:
The best way to contact us: Submit a request
Our request form sends your question directly to us and is the very quickest way to contact us.
Just enter your question in the form, and include what state you’re in.
Be sure to provide your email address and we’ll do our best to get back to you within 24 hours!
The second best way to contact us: EMAIL
Email us at Support@ScratchSmarter.com with any questions.
Don’t forget to tell us what state you’re in so we can give you the fastest response possible.
We try to reply to all emails within 48 hours.
Check us out on Social Media:
PLEASE NOTE: Phone calls are the least effective way to contact us.
We do our very best to keep our subscription costs low for our customers!
In order to keep our prices low, we do not have a call center, so we do not have a live operator standing by.
If you call us, you will only get a voice mail.
We strongly encourage submitting your question through the SUPPORT FORM or sending us an email at Support@ScratchSmarter.com
But, if you still believe you need to leave us a voicemail by phone, please make sure to tell us your email address (spell it out) on the voicemail that you use to log into ScratchSmarter.com.
Please do not expect us to call you back to answer your questions.
We will respond to your voicemails by an email.
VOICEMAILS LEFT WITHOUT AN EMAIL ADDRESS WILL NOT GET A RESPONSE
Our Phone number is: (610) 584-7813
Our physical mailing address is:
PO Box 725
Skippack, PA 19474